The Healthcare.gov web site has had a site makeover — a definite improvement for navigation and usability. The mobile version also looks great. The account set up system looks like it has been simplified. The 800 number and links to download paper apps are prominently featured throughout. Check it out here:
What Happens if the Healthcare.gov Website Remains Non-Functional? Here’s a great article that explains the likely options to bridge the problems caused by technical glitches:
My name is Bill Bryan and my wife and I are licensed health insurance agents — and more importantly, certified Marketplace agents — in Raleigh, North Carolina (I use the term ‘Marketplace’ instead of ‘Exchange’ because it’s a more accurate term). Freelancer has invited me to be a guest blogger here, and it’s a privilege to be able to participate. I’ll be writing about what’s happening in the world of the Affordable Care Act in my neck of the woods. In North Carolina, the state decided not to open its own Marketplace, so ours is officially known as an “FFM” for “federally facilitated marketplace”.
There are two insurance companies which will be participating in the Marketplace in North Carolina: Blue Cross/Blue Shield and Coventry. As of today, I’m appointed to represent only Blue Cross/Blue Shield. We’ll be applying for appointments by Coventry next week, and the company for which my wife and I work (we run our own operation but with the support and direction of a bigger agency) assures us that obtaining that appointment will be routine. Continue reading